{"id":2520,"date":"2024-07-02T21:13:32","date_gmt":"2024-07-02T19:13:32","guid":{"rendered":"https:\/\/vratna.sk\/general-terms-and-conditions-summer-2024\/"},"modified":"2025-06-29T15:57:54","modified_gmt":"2025-06-29T13:57:54","slug":"vseobecne-obchodne-podmienky-leto","status":"publish","type":"page","link":"https:\/\/vratna.sk\/en\/vseobecne-obchodne-podmienky-leto\/","title":{"rendered":"General Terms and Conditions: summer"},"content":{"rendered":"    <section  class=\"policy c-ForestGreen b-NaturalWhite\">\n        <div class=\"container-fluid\">\n            <div class=\"row\">\n                <h1 class=\"display-1\">General Terms and Conditions: summer<\/h1>\n                <div class=\"flex\">\n                    <div class=\"col\">\n                        <h2>Terms and conditions and general information for the resort Vr\u00e1tna Mala Fatra<\/h2>\n                    <\/div>\n                    <div class=\"col text-2 editor\">\n                        <ol>\n<li><span style=\"font-weight: 400;\">Validity and use of purchased cable car ticket &#8211;  <strong>each ticket is generally valid from 1.5. d <\/strong><\/span><span style=\"font-weight: 400;\"><strong>o 30.11. during daytime hours of operation   <\/strong>cableways operated by Omnitrade, a.s. (hereinafter also referred to as the &#8220;operator&#8221;) during the summer season in the Vr\u00e1tna Mal\u00e1 Fatra resort. The ticket can be used on the cableways Chleb or Paseky depending on<strong> the type of ticket purchased.<\/strong><\/span><\/li>\n<li><strong>On the basis of the purchased ticket <\/strong><strong>, a contract<\/strong> for the carriage of persons pursuant to \u00a7 760 et seq.<strong>is concluded between the client and Omnitrade, a.s.<\/strong>  Civil Code. By concluding the contract, the client also confirms that he\/she has familiarized himself\/herself with the transport conditions, the price list valid in the Vr\u00e1tna Mal\u00e1 Fatra resort, the operating regulations of the cycle paths (in case of a visit to the bike park on the trails) and also agrees with the visitor regulations of the Mal\u00e1 Fatra National Park and at the same time undertakes to abide by them. The Visitor Regulations of the Mal\u00e1 Fatra National Park are published on the website <a href=\"https:\/\/www.npmalafatra.sk\/\">www.mala-fatra.com\/poriadok-fatra\/<\/a> and are also available on request at the ticket office Chleb. <strong>The client also undertakes to respect and comply with the applicable tariff, transport, commercial and complaints conditions of the operator. <\/strong><strong>The operator reserves the right to shut down the Chleb cable car and the Paseky chairlift in case of bad weather conditions, necessary repairs and revisions.<\/strong><\/li>\n<li>Ticket types:\n<ol>\n<li><strong>Cable car Chleb<\/strong>\n<ul>\n<li><strong>one-way\/two-way ticket &#8211;<\/strong> depot time ticket &#8211; i.e. valid from the first time you enter the turnstile,<\/li>\n<li><strong>Family ticket is only valid<\/strong>for parents and their children (up to and including 12 years of age) with proof of ID and the child&#8217;s insurance card. The name and address must be identical.<\/li>\n<li><strong>luggage\/dog ticket &#8211; <\/strong>visitors who have dogs or luggage with them during the transport are obliged to buy an extra ticket, which must be presented to the KLD Chleb\/ LD Paseky operator. The dog is charged in the same way as luggage. The stroller is charged as luggage. A wheelchair for disabled persons is not charged as luggage if it is used by a disabled person.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Cableway Paseky (chairlift)<\/strong>\n<ul>\n<li><strong>one-way\/two-way ticket &#8211;<\/strong> depot time ticket &#8211; i.e. valid from the first time you enter the turnstile,<\/li>\n<li>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<li>Tariff types:\n<ol>\n<li>children&#8217;s ticket &#8211; children up to and including 6 years of age travel free when accompanied by an adult. If your child is over seven years of age on the day of your visit to KLD Chleb, you must purchase a child&#8217;s ticket. Children aged 7 to 12 years \/ inclusive &#8211; i.e. up to 12 years, 11 months and 29 days \/ are entitled to a child ticket.<\/li>\n<li>Seniors ticket &#8211; seniors aged 60 and over are entitled to a junior\/senior ticket.<\/li>\n<li>junior ticket &#8211; persons aged 13 to 19 years \/including &#8211; i.e. up to 19 years 11 months and 29 days\/ are entitled to a ticket at the junior\/senior fare. Holders of isic, itic and euro26 discount cards are also entitled to a junior ticket. The discount on the discount card only applies to return tickets on KLD Chleb.<\/li>\n<li>Adult ticket &#8211; persons aged 20 to 59 years (inclusive &#8211; i.e. up to 59 years, 11 months and 29 days) are obliged to purchase a ticket at the adult fare.<\/li>\n<li>Family ticket &#8211; only for parents with children from 7 to 12 years of age inclusive. Does not apply to pensioners and juniors.<\/li>\n<\/ol>\n<\/li>\n<li>The daily ticket and the 4-hour ticket are in the form of<strong>chip cards. Each client is obliged to pay the price of the ticket to the operator and a deposit<\/strong>per chip card  <strong>EUR 5 , while the advance payment for the ticket can only be paid in cash. The operator is not obliged to issue the ticket to the client without the payment of the deposit for the chip card.<\/strong>  The client is obliged to <strong>return<\/strong> the chip card <strong>to<\/strong> the operator <strong>after its use<\/strong> during opening hours <strong>at the cash desks of the centre (Paseky \/ Chleb<\/strong> ) the <strong> advance payment for the chip card will be made to the client only in the case of returning a <u>fully functional and intact chip card<\/u><\/strong>.<\/li>\n<li>The client is obliged to <strong>wear the chip card on the left side, preferably<\/strong> in the pocket on the windbreaker and to present it at the request of the operator of the transport equipment in the centre. The client is also obliged to avoid placing the chip card in the immediate vicinity of the mobile phone (as there is a risk of deleting the encoded ticket type without the right to recharge it free of charge).<\/li>\n<li><strong>Ticket refund &#8211; the<\/strong>client <strong>is not entitled <\/strong>to a refund, an aliquot amount or any other form of compensation in the event that the ticket is not used during the 2021 summer season. The client has the right to a refund if he\/she has been transported by the transport device to the KLD Chleb and LD Paseky summit station and the weather or technical conditions for the return transport are contrary to life-threatening conditions. Valid when purchasing a return ticket only. The cancellation conditions do not apply to a one-way ticket and an aliquot amount of the ticket cannot be refunded.When solving a problem (complaint) with a client, the cashier will invite the client (if he\/she has a valid ticket and tax receipt) to write the complaint in writing at the cashier&#8217;s desk or to send an additional complaint by post to the address, or to the address, or to the address of the client. By e-mail: Vr\u00e1tna Mal\u00e1 Fatra, star\u00fd dvor, 013 06 terchov\u00e1, or <a href=\"mailto:infocentrum@vratna.sk\">infocentrum@vratna.sk.<\/a> No other form of complaint is recognised!<\/li>\n<li><strong>Cancellation conditions &#8211; the <\/strong>client is not entitled to an additional exchange<u>, refund or change\/extension of the<\/u> <u>ticket<\/u><u>validity<\/u> in case of not using the full time or. Failure to use all points or unjustified failure to collect a ticket.<\/li>\n<li><strong>Sanctioning of the client in case of dishonesty<\/strong> &#8211; the client or any third party who is caught without a ticket or with an invalid ticket is obliged to pay a fine to the resort operator in the amount of the value of the price of the ticket in question with a 100% surcharge.<\/li>\n<li><strong>Purchase and pick up of the ticket &#8211; <\/strong>the ticket can be purchased during the operation of the Vr\u00e1tna Mal\u00e1 Fatra resort in the ticket offices Chleb\/ Paseky for prices according to the current price list in cash or by credit card. The ticket office is open no later than 15 minutes before the start of operation of KLD Chleb and ld Paseky, closed no earlier than 15 minutes after the end of operation of KLD Chleb and ld Paseky.  Ticket for KLD can also be purchased via eshop (eshop.vratna.sk).<\/li>\n<li><strong>Personal data protection &#8211; <\/strong>the operator collects only personal data and information (e.g. name, address or e-mail address) that the user voluntarily provides and hereby agrees to its processing for the needs of the company.The operator processes data relating to the commercial terms and conditions of the purchase of a ski pass and the online sale of a ski pass in accordance with z. \u010c. 122\/2013 z. Z. On the protection of personal data and hereby respects the privacy of natural and legal persons. The controller may use the personal data in aggregate form for statistical analyses of the traffic on the website. In such processing, it will not be possible to extract any personal data and attributable information of natural and legal persons from the data provided (made available to third parties). The controller may use the processed personal data for its claims, its protection and to contact the customer in case of certain unforeseen problems, to better identify their needs and consequently to improve the services provided. Data that are not personal data (e.g. questions, comments, ideas and opinions) are not considered confidential information and the controller is entitled to use or disclose them without any claims of the data subject against omnitrade a. S., in order to improve the provision of services in the resort Vr\u00e1tna Mal\u00e1 Fatra.<\/li>\n<li><strong>Business activity &#8211;<\/strong> without the consent of the operator and the relevant permits (licence), the performance of business and other gainful activity in the Vr\u00e1tna Mal\u00e1 Fatra resort is prohibited.<\/li>\n<\/ol>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n                    <div class=\"pictogram pictogram-1\">\n                <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"200\" height=\"200\" viewBox=\"0 0 200 200\" fill=\"none\">\n  <g id=\"Slnko\">\n    <path id=\"Vector\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M91.6667 41.6779V0.0141602H108.333V41.6779H91.6667ZM100 141.671C123.012 141.671 141.667 123.017 141.667 100.007C141.667 76.9969 123.012 58.3434 100 58.3434C76.9881 58.3434 58.3333 76.9969 58.3333 100.007C58.3333 123.017 76.9881 141.671 100 141.671ZM91.6667 158.336V200H108.333V158.336H91.6667ZM41.6667 108.34H0V91.6745H41.6667V108.34ZM158.333 108.34H200V91.6745H158.333V108.34ZM52.4406 64.2494L23.2739 35.0847L35.059 23.3004L64.2257 52.4651L52.4406 64.2494ZM135.774 147.577L164.94 176.742L176.726 164.957L147.559 135.793L135.774 147.577ZM64.2257 147.577L35.059 176.742L23.2739 164.957L52.4406 135.793L64.2257 147.577ZM147.559 64.2494L176.726 35.0847L164.94 23.3004L135.774 52.4651L147.559 64.2494Z\" fill=\"#01382E\"><\/path>\n  <\/g>\n<\/svg>\n            <\/div>\n            <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2520","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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